How To Fix DNS Server Is Not Responding Issue On Windows 10?

If you are Windows 10 users and facing “DNS server is not working” error, then you are in right place. This article will give complete information about “DNS server is not responding issue” or simply to fix DNS issue for windows 10 with multiple methods. This error states that you can’t access DNS server as well as you are no longer access the website that you want. For those who are not aware, DNS (Domain Name System) is folder of records of internet like Phonebook directory.

DNS server relates a domain name like and other domain name with an IP address because domain names are much easier for users to remember, than IP address. When we talk about “DNS server is not responding issue”, it states that DNS server of your ISP might be temporarily down or misconfigured in your System’s settings or have moved to new server. Anyway, the solution is available. If you encounter this error on Windows 10, then read the complete guideline given below to fix the error.

How to fix DNS server is not responding issue? [Tips & Tricks]

If you would like to know that why you are facing “DNS server is not working” and looking for the solution, then read & follows the guideline given below. You may not have to try all methods; you can choose the methods as per System requirements. Let’s go for solution.

Method 1: Clear DNS Cache and Reset your IP

Step 1: Press “Windows + X” key from keyboard and select “Command Prompt as Administrator”

Step 2: In the opened Command Prompt Window, type the following command one-by-one and executes them by pressing “Enter” key

Step 3: Wait for executing each command and once done, restart your computer and try to access the website that you want. Please check if the problem is resolved.

Method 2: How to change DNS server manually

Step 1:  Press “Windows + X” key keyboard and select “Network Connections”

Step 2: In opened “Network Connections” Window, Choose network connections like Wi-Fi and right click on it and select properties from the menu

Step 3: Select “Internet Protocol Version 4 (TCP/IPv4)” in “Properties” Window and click on “Properties” option

Step 4: Now, choose “Use the following DNS server address” option

Step 5: You need to enter for preferred DNS server and for Alternative DNS server. You can also use if you want like for preferred DNS and for Alternative DNS

Step 6: Once done, click on “OK” button to save the changes.

Step 7: Finally, you need to disconnect the internet and connect it again. After changing the DNS server, please check if the issue is resolved.

Method 3: How to enter MAC address manually

Step 1: Press “Windows + X” key from keyboard and select “Command Prompt as Administrator”

Step 2: In the opened Command Prompt window, enter “ipconfig/all” and press “Enter” key

Step 3: Now, locate “Physical address” in the list of information appears and write it down.

Step 4: Finally, close Command Prompt

Step 5: Now you know that MAC address. You need to configure your network connection. Open “Network Connections” window and locate your connection.

Step 6: Right click on it and select “Properties” and then click on “Configure” button under Networking tab.

Step 7: Go to “Advanced tab > Network address from property list”

Step 8: Now, select “Value” and enter the MAC address that you got from Command Prompt.

Note: You don’t enter any dashes while entering your MAC address

Step 9: Finally, click on “Ok” to save the changes and please check if the bug is resolved.

Method 4: How to install latest drivers

As we know that network adapter relies on drivers in order to work properly. If you have any problems with it, it might be due to your drivers. To fix DNS server is not working on Windows, we recommended you to uninstall your network derivers before installing new drivers and to do this, read & follow the instructions given below.

Step 1: Press “Windows + X” key from keyboard and select “Device Manager” from the list

Step 2: In the opened Device Manager Window, locate your network adapter.

Step 3: Right click on it and select “Uninstall”

Step 4: In the Confirmation dialog box, click on “Delete driver software for this device” and then click on “Uninstall”

Step 5: Once you deleted the driver, you need to restart your computer. You will see default network driver has been installed on your machine after restart. Please check if the problem is resolved.

Method 5: Upgrade to latest Firmware on your router, to fix DNS issue on Windows 10

Researchers have explained that upgrade failure might cause permanent damage to the router so it is always recommended to have the latest firmware or software updates applied. If you encounter “DNS server is not responding” error due to upgrade failure, then you should go for upgrading to latest firmware. However if not, you would not proceed to apply the update. In this case you need to take advice of IT experts to upgrade your router’s firmware without confusion. You should refer router’s manual or the official web resources to know more about upgrade.

Method 6: Block your antivirus and firewall

As we know that antivirus and firewall programs are very essential for System if you want to protect your machine from unauthorised users or malicious actors, but sometimes antivirus and firewall can interfere with your internet connect and as result you see “DNS server connection issue” on PCs. To fix this issue, you try to disable our antivirus software and Firewall client temporarily. There is no need to worry about System safety because your PC will still be protected by Windows defender even if you disable your antivirus. Once the problem is resolved, you can enable your security tools like Firewall and antivirus software.

Method 7: To fix DNS issue on Windows 10, you restart your MODEM

If the above solution is not resolved your problem, then you have to choose “Restart your MODEM” option. To fix DNS is not working issue on Windows 10, you need to restart your MODEM by simply press on power button on your MODEM to turn it OFF. Now, wait for half a minute and press the power button again to turn ON. You have to wait until the MODEM turns ON completely and check if the error still persists.

Method 8: Restart your PC in Safe Mode

Step 1: Click on “Start” button and click the “Power” button

Step 2: Hold down the “Shift” key on your keyboard and click on “Restart” button

Step 3: Now, select “Troubleshoot” options from available three options

Step 4: Go to “Advanced options > Startup Settings“ and click on “Restart” button

Step 5: After restarts, you will see the list of options available on screen. Choose “Safe Mode with Networking” by pressing F5 key on keyboard.

Step 6: Wait until Windows starts in safe mode

Method 9: Block Internet Protocol Version 6 (TCP/IPv6)

Step 1: Open “Network Connections”

Step 2: Right click on your connections and select “Properties”

Step 3: Now, locate “Internet Protocol version 6 (TCP/IPv6)” in “Networking” tab and disable it

Step 4: Finally, click on “OK” button to save the changes

Method 10: Disable Microsoft Virtual Wi-Fi Miniport Adapter

Step 1: Press “Windows + X” key from keyboard and select “Device Manager”

Step 2: In the opened Device Manager Window, go to “View > Show Hidden devices”

Step 3: Now, locate “Microsoft Virtual Wi-Fi Miniport Adapter” and right click on and then select “Disable”.

Step 4: Once done, close Device Manager and check if the error is resolved.

Method 11: Check for third party applications

It might possible to get “DNS server is not working” issue due to third party applications. Some third party applications are designed to affect your DNS and cause serious error like “DNS server is not responding”. Security researchers have explained that third party applications can trigger lots of unwanted bugs on Windows 10 so you need to disable or uninstall problematic applications. Once the application uninstalled, please check if the problem is resolved.

Method 12: Reset your Router

Step 1: At first, you need to open your router’s configuration page

Step 2: Select “Reset” button. If you want, you can also export your configuration so that you don’t have to configure wireless network again.

Step 3: Wait to finish the reset process. Once done, restart your router and try to access the site that you want

You may also read: How To Upgrade Windows 7 And 8.1 To Windows 10 For Free


I am sure this article helped you to fix DNS issue for windows 10 which further is divided in many errors such as “DNS server is not responding”, “DNS server is not working” and so on. You can choose any method to fix the issue as per System requirements. In case if you have still face this type of issues and error even after executing all the above mentioned process, this is high possibility that PC is infected with malware or spyware and it will continue generating this types of error regularly. So, you should keep enable your Firewall and antivirus, and run the scans in regular time interval. If you have any suggestions or queries, please write on comment box given below.