If you are Microsoft Surface users and facing “Surface Pro 4 Won’t Turn on” issue, then you are in right place. In this article, we are discussing about “Surface Pro 4 Won’t Turn on” issue faced by numerous users and several ways to fix this issue. Many users have reported about this issue on various online platforms like forms, social media or other platforms and asked for the solution. Users state that they have put their tablet into sleep mode but now they can’t wake it up. They notice black screen on “Surface Pro 4” and even they can’t get any response when they press “Power” button. In simple word, their device becomes completely unusable.
If black Screen without Surface LOGO appears on Microsoft Surface Go, Surface Book, Surface Laptop, Surface Pro or Surface Pro 4, then you need to take some measures to get it working again. Microsoft Surface Pro 4 Won’t Turn on or wake up can be causes by several reasons. To fix this serious issue, you can read & follow the instructions given below. You can also apply these steps on Surface Pro 2/3/4/5/6/7/X, Surface Book, Surface Book 2, Surface laptop and Microsoft Surface Go. Let’s go for the solution.
[Tips & Tricks] How to fix Surface Pro 4 Won’t Turn on issue?
Procedure 1: Perform reset
Step 1: To fix “Surface Pro 4 Won’t Turn on” issue, you can perform reset by press & holding “Power” button for at least 30 second
Step 2: Once Surface Pro 4 is turned OFF, press “Power” button and “Volume” button together and hold for 15 seconds
Step 3: Now, flash Surface LOGO on the screen. But don’t release the button
Step 3: After release the button, now wait for 10 seconds
Step 4: Now, again press and release the “Power” button, your Surface Pro 4 will be turned on again.
Procedure 2: use “Windows + P” shortcut key
To fix this issue, press “Windows + P” key from keyboard. After pressing this shortcut keys, your Surface Pro 4 device will start working. Many users reported that “Surface Pro 4 Won’t Turn on” issue occurs with keyboard attached. So, need to press this shortcut keys to fix the error.
Procedure 3: Disconnect the Power Cable and drain its battery
Some users have reported that they fixed the issue by simply disconnecting the Surface Pro 4 from power adaptor and letting the battery drain. So if you can’t wake it up or turn it on, then you can use method by removing power cable from device and drains its battery. Once the battery is completely drained, you can reconnect your tablet to Power adapter and please check if the issue is resolved.
You may also read: How To Fix DNS Server Is Not Responding Issue On Windows 10?
Procedure 4: Disconnect all peripherals
Some users reported that, you can fix “Surface Pro 4 Won’t Turn on” issue simply by disconnecting all the peripherals from your tablet. You need to disconnect your power adapter, keyboard and other devices that you have connected to Surface Pro. After that, press & hold the “Power” button for few minutes and release it for 30 seconds. Again, press & hold “power” button for 5 – 10 seconds. Once done, your tablet will turn on and everything will start working.
Procedure 5: Connect your Surface Pro 4 to different Power Outlet
You can fix Surface Pro 4 Won’t Turn on issue by simply connecting your Surface Pro 4 to different Power outlet. Some users reported that they were unable to turn Surface Pro 4 ON because their device was connected to Power outlet with other devices. After connecting your device to different outlet that doesn’t have other devices attached to it. Once done, please check if the issue is resolved.
Procedure 6: Fix Surface Pro 4 Won’t Turn on problem with hotkeys
It might possible to get this issue after putting your Surface Pro to sleep. In this case, you can use hotkeys to fix the issue. To do this, press “Windows + CTRL + Shift + B” button on your keyboard or press “Volume Up” and “Volume down” buttons both three times quickly. This should wake up your tablet and everything will start working again.
You may also read: How To Fix Unexpected Store Exception Error On Windows 10?
I am sure this article helped you to fix Surface Pro 4 Won’t Turn on issue in many ways. You can choose either one or all procedure to fix this issue. If you are unable to fix the issue using mentioned methods in the article, then it might possible that your device has malware or spyware related issues. So, you should scan your computer with powerful antivirus software that has the ability to delete all junk files or viruses from machine.